Phone calls from 1600 number series cannot be blocked, DND app can block calls from 140 series: TRAI

The Telecom Regulatory Authority of India (TRAI) clarified that calls from numbers in the 1600 series, reserved for official government communications, can't be blocked, while the Do Not Disturb (DND) app can still manage calls from the 140 series, which are used for commercial purposes. This distinction aims to ensure citizens receive important government communications without interruption, while still allowing them to control unwanted commercial calls. This move is crucial for maintaining trust in government communications while also addressing the growing issue of telemarketing.