Patients use chatbots to fight medical bills: NY Times
Patients are increasingly turning to chatbots like ChatGPT and Claude for advice on how to fight medical bills with hospitals and payers, The New York Times reported. In some cases, patients have received advice from the AI that assisted them with navigating a billing dispute with a hospital and payer or were pointed to other […] The post Patients use chatbots to fight medical bills: NY Times appeared first on Becker's Hospital Review | Healthcare News & Analysis.
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