Our AI Rollout Stopped Feeling Random After We Fixed Context, Workflow, and Ownership

Our AI Rollout Stopped Feeling Random After We Fixed Context, Workflow, and Ownership When an AI feature looks excellent in one demo and unreliable in the next, most teams blame the model first. We used to do that too. We changed prompts. We compared models. We added more files to retrieval. We tried to make the answers sound more polished. But the same complaint kept coming back from the team: “It still feels unstable.” What finally improved the result was not another model switch. It was tr...