OpenAI to enhance safety processes for paid tool customers

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Photo by SeongJoon Cho/BloombergOpenAI said it will enhance safety processes for paying users who have access to its most advanced artificial intelligence models, stepping up its safeguards at a time when customers are entrusting AI with more complex tasks and sensitive information.THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLYSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman, and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.SUBSCRIBE TO UNLOCK MORE ARTICLESSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.REGISTER / SIGN IN TO UNLOCK MORE ARTICLESCreate an account or sign in to continue with your reading experience.Access articles from across Canada with one account.Share your thoughts and join the conversation in the comments.Enjoy additional articles per month.Get email updates from your favourite authors.THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK.Create an account or sign in to continue with your reading experience.Access articles from across Canada with one accountShare your thoughts and join the conversation in the commentsEnjoy additional articles per monthGet email updates from your favourite authorsSign In or Create an AccountOpenAI currently pledges “zero data detention” to some customers using its application programming interface, or API, meaning it doesn’t retain prompts or model responses after a request is processed. It also does not have access to customer content. On Wednesday, the company said it has begun testing Private Safety Processing, an enhancement that aims to deter both bad human actors and misaligned AI agents from hacking attempts.OpenAI is testing with “early customers” such as Microsoft Corp. and Databricks Inc. It expects to roll out Private Safety Processing, and a technical white paper about it, in September.Get the latest headlines, breaking news and columns.By signing up you consent to receive the above newsletter from Postmedia Network Inc.A welcome email is on its way. If you don't see it, please check your junk folder.The next issue of Top Stories will soon be in your inbox.We encountered an issue signing you up. Please try again“We’re seeing with more capable frontier models that often, risks are emerging not just by looking at one single prompt and response pair, but when you look over time at multiple interactions,” said Aleah Houze, OpenAI’s head of product policy, at a press briefing ahead of the announcement.The development comes as AI companies are increasingly offering so-called agentic tools that can take on complicated tasks requiring multiple steps, without explicit instruction by users.“An example of this would be somebody might be asking about the weakness in a company’s software in one conversation, and then later in another conversation they might ask about remote access or what security tools can detect,” said Houze. “If you look at just those isolated prompt and response pairs, they might look like very legitimate cybersecurity research in isolation. But when you look at them together in the broader context, you might detect that somebody is actually attempting a cyber attack.”OpenAI said in a statement that under the new process, customer content remains restricted from the company to preserve privacy.We apologize, but this video has failed to load.This advertisement has not loaded yet.Notice for the Postmedia NetworkThis website uses cookies to personalize your content (including ads), and allows us to analyze our traffic. Read more about cookies here. By continuing to use our site, you agree to our Terms of Use and Privacy Policy.