OpenAI admits misstep in handling AI agent interactions with Australian government sites – video

In a parliamentary inquiry, OpenAI chief strategy officer Jason Kwon is questioned by independent senator David Pocock about the company's notification process after OpenAI agents accessed Australian government website data in June. Asked why OpenAI relied on an arbitrary department email rather than direct government contacts, Kwon acknowledges that 'in retrospect, we should have done what you're suggesting'. He explains that staff had treated the incident as a 'technical situation' and sought to contact technical counterparts, which he says was 'not good enough' OpenAI has 'work to do to rebuild trust' in Australia, executive tells AI inquiry