Open enrollment is squeezing small businesses. Nearly 70% want outside help

With businesses now overseeing open enrollment for their workers, many employers admit they’re struggling to find ways to finance and organize increasingly complex benefit plans. Yet rather than decide to simply cut those programs as too costly and laborious to continue, a majority of small business owners are considering turning to outside experts’ help to make them more effective. Employers’ commitment to benefits, and accompanying awareness that their plans are getting too difficult to ope...