Old ways of leadership won’t work in the age of AI. Change these 5 things

The first time an AI system made a recommendation I disagreed with, I felt something I didn’t expect: ego. It was a resource allocation call on a complex project. The model had crunched variables no person could hold in their head at once, and its recommendation was better than mine. Something in me didn’t want to let a model make that call. So, I made it myself. I told this story to Michael Jabbour, AI innovation officer at Microsoft, expecting him to talk about the technology. Instead, h...