New investigation unpacks challenges 911 dispatchers face in Wisconsin and nationwide

The public radio show “Reveal” explained in a recent episode that nearly one in five 911 dispatch centers in America’s 100 biggest cities fail to answer 911 calls within 15 seconds. But Dane County’s center has beaten those standards for years. A reporter explains his findings and a Waukesha County official details how her county turned its dispatch around. The post New investigation unpacks challenges 911 dispatchers face in Wisconsin and nationwide appeared first on WPR.