New Book Details Vision Pro's Troubled Launch in Apple Stores

A new book by New York Times labor reporter Noam Scheiber argues that Apple's decade-long erosion of its retail workforce directly contributed to the disappointing launch of the Apple Vision Pro in early 2024 (via WIRED). The book, Mutiny: The Rise and Revolt of the College-Educated Working Class, draws on interviews with Apple Store employees to document how staffing cuts, reduced training, and a shift toward aggressive sales metrics left Apple retail staff ill-equipped to demo the Vision...