Millions of people can’t access civil justice – my new report shows why four decades of reform have failed

The report reveals that despite decades of reform aimed at simplifying civil court procedures, millions still struggle to access civil justice. The focus on reducing costs and complexity has overshadowed the need for improved legal literacy, leaving many ill-equipped to navigate the legal system. This failure to empower individuals with essential legal knowledge means that the reforms haven't addressed the root issues preventing fair access to justice. It highlights a critical oversight that could have far-reaching implications for social equity and the overall functioning of the legal system.