Microsoft’s massive Outlook outage collides with bad optics—from layoffs and buyouts to confusing updates

If you’ve checked Outlook email today only to find it unresponsive, you’re in good company. Millions of people worldwide are waking up to find that, for a second day, Microsoft’s email platform and many of its other online services are still down. Here’s the latest on what you need to know about the global Microsoft outage. What’s happened? Shortly after noon ET yesterday, November 12, people around the world began reporting that they could not access the Outlook email service, a...