Microsoft's massive outage is finally easing up, but Outlook, Teams, Copilot, and other services remain disrupted

Published Nov 13, 2026, 9:36 AM EST Patrick O'Rourke is XDA's News Editor and Entertainment Segment Lead. Previously, he was Pocket-lint's Editor-in-Chief, the Editor-in-Chief of Canadian tech publication MobileSyrup, and earlier in his career, he worked as the technology editor at the Financial Post and Postmedia. He's based in Toronto. Over the past 15 years, he's written thousands of articles. Patrick has also interviewed dozens of tech industry executives and covered GDC, E3, Gamescom, WWDC, Apple keynotes, Samsung Unpacked events and more. Patrick has a BA in journalism from Toronto Metropolitan University. Sign in to your XDA account This article covers a developing story. Continue to check back with us as we will be adding more information as it becomes available. Summary An outage has hit Outlook and multiple Microsoft 365 apps and services (SharePoint, Teams, Copilot), causing degraded service. Microsoft reports continued recovery with broad improvements, but some users are still experiencing intermittent access or delayed emails. The root cause is reportedly tied to Azure VNET configuration changes. Reports indicate that the Microsoft Outlook and Microsoft 365 services outage may be slowly ending, with some users reporting they can once again access Outlook and other Microsoft 365 services. However, Microsoft apps and tools aren't 100% online. For example, some users can receive emails but not send them. In general, Microsoft's platforms seem to still be running in a degraded state. The outage has affected apps like SharePoint Online, Teams, Copilot AI, and more. Starting just after 1:45pm ET on November 12th, reports of Outlook and Microsoft 365 service and app outages began appearing on social media and DownDetector. Microsoft 365's status Twitter account has been active, posting updates as the company works to resolve the issues. New information on the tech giant's Service Health Status page has also been posted frequently since the outage started. The latest update on Microsoft's Service Health Status page says apps and services are seeing "continued recovery progress." Below is an excerpt from Microsoft's latest Health Status update: We’re seeing continued recovery progress across affected regions, with broader improvements now observed in North America and sustained improvements across much of Europe. We’re also seeing encouraging recovery signals in Asia Pacific, although some users may continue to experience intermittent access issues or delayed email delivery as mitigation progresses across the remaining affected infrastructure. Our focus remains on stabilizing recovered infrastructure, completing mitigation in the remaining impacted areas, and reducing delayed email queues and backlogs. We’re closely monitoring service consistency and validating recovery across different connection methods as we work toward full mitigation. According to Tom Warren, a Senior Correspondent at The Verge, the outage is linked to Azure VNET config changes. This story will be updated as more information becomes available. This story will be updated when more information becomes available. XDA has reached out to Microsoft for more information about the ongoing outage.