Meta unveils 'Muse', an AI agent that can email, book trips and more

Meta has launched Muse, an AI assistant that can carry out everyday digital tasks across connected apps. The rollout underlines the company's push beyond chatbots while foregrounding privacy and safety controls.Meta introduces 'Muse', an AI agent that can handle real-world tasks.Meta has launched a new artificial intelligence assistant called Muse, marking its biggest push yet into AI agents that can independently complete real-world tasks for users rather than simply respond to prompts.The tool, unveiled on Tuesday, can carry out actions such as sending emails, booking travel, managing schedules, shopping online and handling other day-to-day activities with limited user intervention. Available initially to adults in the United States, Muse can be accessed through a dedicated app and Meta's WhatsApp platform."Introducing Muse, the personal agent that understands your goals and works 24/7 to get things done for you," Meta CEO Mark Zuckerberg said. "Muse is built from the ground up for privacy and security. Your data and credentials live on the Muse Secure VM -- an isolated linux computer with a browser, CPU, memory, and storage," he added.The launch places Meta in the growing race to develop AI agents capable of acting on behalf of users. Chief Executive Mark Zuckerberg has positioned the technology as a step toward what he calls "personal superintelligence" — AI systems that can help people achieve both routine and long-term goals. Unlike conventional chatbots, Muse can continue working in the background after receiving instructions. The assistant operates through a dedicated virtual machine, allowing it to interact with services such as email, calendars, payment platforms, shopping apps and smart-home systems.Meta said users decide which applications Muse can access and can revoke permissions at any time. The company is also offering an option to prevent conversations from being used to train its AI models and plans to introduce an encrypted version of the service later this year. The company is launching a free version of Muse alongside paid subscription tiers for users who require heavier usage. Meta also said it intends to bring the assistant to its smart glasses platform in the near future.The rollout comes as Meta seeks to generate new revenue streams beyond its core advertising business while justifying massive investments in artificial intelligence infrastructure. The company has forecast spending of more than $130 billion this year on AI-related hardware and development.Meta acknowledged that giving an AI assistant access to personal data and digital accounts creates new safety and privacy risks. Company executives said the release had been delayed earlier this year to strengthen security measures and reduce the chances of misuse or unintended actions.To address those concerns, Meta has built monitoring systems that review certain actions before they are executed and may require user approval for sensitive tasks.The launch of Muse signals Meta's ambition to move beyond AI chatbots and toward digital assistants that can actively perform tasks, potentially reshaping how users interact with technology in their daily lives.- EndsPublished By: Nitish SinghPublished On: Sep 9, 2026 06:50 IST