Meet Espa, a fresh take on AI assistants

Hello again, and welcome back to Fast Company’s Plugged In. When the software engineer and entrepreneur Deon Nicholas was CEO of Forethought, a customer service automation platform, he had an executive assistant to manage the minutiae of his workday. Not surprisingly, he appreciated the help. “That was something that I found was critical, something that actually helped me as a leader,” he explains.  Few of us who aren’t in the executive suite have the luxury of calling on another person to wrang...