McDonald’s accused of committing a ‘mortal sin’ after axing £2.79 menu favourite

| Lifestyle Reporter Published September 12, 2026 11:32am Updated September 12, 2026 11:32am McDonald’s customers are ‘outraged’ at the fast food chain’s latest menu switch-up (Picture: Getty Images) Saying goodbye to summer can be hard. But as the weather turns colder and the mornings grow darker, there is at least one silver lining: our favourite autumnal drinks are back on the menu. Whether you’re a classic pumpkin spice latte girly or prefer a forest gateau hot chocolate, there’s a deliciously indulgent treat for everyone to enjoy. That is, unless you’re a die-hard fan of McDonald’s signature Toffee Latte… Customers were recently left ‘devastated’ after the fast food chain announced it would be removing the hot drink from its menu. While McDonald’s has introduced two new coffee syrups, vanilla and salted caramel, to fill the void, users online insist they’re ‘just not the same’. McCafe is one of customers’ favourite aspects of the popular fast food chain (Picture: Getty) On September 9, the chain also removed its Chocolate Honeycomb Frappé and Candy Floss Frappé from the menu. For just £2.79, McDonald’s customers have been enjoying the Toffee Latte for over a decade. Made with 100% Arabica coffee, semi-skimmed milk, sweet toffee syrup, whipped cream, and a toffee drizzle, a number of users on social media described it as their ‘favourite coffee’. Ask Metro Use AI to go deeper into the stories you care about – powered by Metro and trusted publications. On Reddit, @stilladeptness5958 shared: ‘The Toffee Latte was the reason I’d go to McDonalds’. @ohsounderground added that the drink was her ‘ride or die’, while @Delloughranmcgirr accused the chain of committing a ‘mortal sin’ by axing the latte. One content creator on TikTok went as far as to suggest that the public should ‘start a petition’. Lifestyle influencer, @life.with.alana36, shared a video on her page expressing her upset at the news. ‘Surely I’m not the only one whose blood runs Toffee Latte – McDonald’s, someone answer me please!’ Forced to try one of the new flavours on offer, she described the Caramel Latte as simply ‘not the same’. Some users in the comment section, a number of which claim to be McDonald’s employees, made the point that the new flavoured lattes should have the ‘exact same number of syrup pumps as the Toffee Latte’, adding that the only ‘major difference’ should be the absence of the whipped cream on top. But, even still, customers don’t seem convinced. One individual, incredibly unimpressed by the new syrups, even called the alternative options ‘rancid’. Earlier in the summer, McDonald’s teamed up with Red Bull to release the highly anticipated Red Bull Dragonberry Energizer (Picture: Getty Images) This hasn’t come at the best time, given the fact that McDonald’s is already on thin ice with some patrons right now. In a rather shocking turn of events, the chain recently announced that there will be no McDonald’s Monopoly for 2026… I know. The fast food chain’s version of the classic board game has been a fixture of the Maccie’s calendar since it launched in 2006 (apart from a hiatus in 2020, due to the pandemic). But while the game is usually rolled out around autumn, this year, fans are set to be left disappointed. A McDonald’s spokesperson told Metro: ‘We’re always looking for new ways to surprise and delight our customers, and while Monopoly won’t feature in 2026, we’ll continue listening closely to what they enjoy most as we shape future promotions.’ With some customers online threatening to ‘boycott’ the brand, I’m sure it’ll only be a matter of time before McDonald’s pulls something out of the bag to win back their hearts. Deals of the Day Topman’s new-season collection has arrived and prices start at just £10 An Instagram mattress left me with back pain – this one completely changed my mind Book Val d'Isère, Val Thorens and Tignes for less in Club Med's ski sale Save 25% on red light therapy masks, sauna blankets and sleep gadgets in Bon Charge sale The viral LED face mask with over 350 lights that's currently discounted by £100 Arrow MORE: USA fast food chain with ‘the greatest sandwich ever’ is coming to the UK Arrow MORE: KFC branch evacuated after rat spotted jumping around in bin Arrow MORE: Greggs just brought back one of its most controversial items ever — with a twist The Slice Your free newsletter guide to the best London has on offer, from drinks deals to restaurant reviews.