Marriott Rewards Loyalty By Paying You Less — Capital One Shopping Shows Elites Get Smaller Rebates

Marriott Rewards Loyalty By Paying You Less — Capital One Shopping Shows Elites Get Smaller Rebates

Capital One Shopping is showing that Bonvoy elites often get smaller rebates than nonmembers and base members booking the same chain. Marriott is willing to pay more to acquire a guest it does not think it already owns, while elite members are treated as captured customers who can be rewarded less at the point of sale.

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