Many businesses are deploying AI faster than they’re preparing employees — leading to an 'AI underclass' at some firms

The rush to integrate AI into business operations has outpaced efforts to train employees, resulting in what some are calling an "AI underclass." While leaders are confident in their readiness, many workers feel unprepared and unsupported in navigating the AI changes. This disconnect could lead to skill gaps, reduced productivity, and employee dissatisfaction, impacting overall company morale and performance. As businesses continue to adopt AI, it's crucial to balance technological advancement with comprehensive training to ensure everyone can thrive in the evolving workplace.