Man asks Uber to say 'potato' to prove it's human, company's reply will baffle you

A man asked Uber Support to say "potato" to prove a human was replying, but received a standard refund message instead. The exchange drew fresh mockery online over responses that appeared automated and copy-pasted.Man asks Uber to say ‘potato’ to prove it’s human, company's reply will baffle you (Photo: Representational Image from Pexels)A man asked Uber to say just one word to prove there was a human behind its customer support account. Uber responded with an entire paragraph, and somehow still missed the point.X user Darian shared the exchange on his account, tagging Uber Support and posting a deliberately simple challenge: “Say potato if a single one of you is human.”Uber, however, appeared to completely ignore the request.Instead, its response read like a standard customer service template, saying it understood how frustrating the situation was and apologising for being unable to provide a better resolution. The company then said that after reviewing Darian’s details, account and transaction history, it was unable to process a refund for his order, while expressing regret over the “disappointment and inconvenience” caused.Take a look at the post here: The response quickly became the punchline, with users pointing out that Uber had failed the very simple test.One user called it a perfect example of what customer service interactions with Uber were like, claiming that customers often received copy-pasted responses without their actual concerns being addressed.Another joked that Uber had somehow managed to spell “potato” very wrong.Someone else simply pointed out that the company could not even follow a basic instruction before adding: “Potato.”- EndsPublished By: Yashna TalwarPublished On: Sep 4, 2026 15:48 IST