Kim Kardashian’s Skims addresses fury over ‘scam’ $148 advent calendar, issues refunds to seething customers

See more of our coverage in your search results. Kim Kardashian’s company Skims spoke out about the backlash towards the $148 Accessories Advent Calendar being called a “scam” online. “We’re aware of the feedback some customers have shared about the Skims Advent Calendar, and we’ve listened carefully,” a rep for the reality star said in a statement to Page Six on the brand’s behalf. The spokesperson said that since “the calendar didn’t meet expectations,” the company has “personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a Skims credit to put towards other products.” The $148 Skims Accessories Advent Calendar sparked online outrage from buyers who called it a scam. SKIMS Kim Kardashian’s rep addressed the backlash in a statement to Page Six on the company’s behalf. skims/Instagram “We want every customer to be truly happy with what they receive from Skims,” the statement continued. “Their feedback matters to us and will directly shape how we approach future releases.” Kardashian, 46, and her multi-billion-dollar company came under fire after a TikTok video went viral of a creator unboxing all 12 days of the advent calendar, which contains Skims-branded keychains, silk hair ties, hair pins, a Skims squishy and Christmas ornaments. After showing off each item, the influencer said, “Kimberly, you’re genuinely about to piss me off. This is way too expensive.” The uproar continued in the comments section of the video, which has over 64 million views, with one social media user dubbing the product a “box full of pranks.” “WHAT IN THERE IS 150 DOLLARS KIM?” another fan said, while a different TikToker insisted they “wouldn’t pay $15” for the box. “This is straight up disrespectful,” someone else commented. The rep said they’re “aware of the feedback” of the festive package (pictured above with an influencer.) @wetsloppyswollen/TikTok The rep said Skims “personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a Skims credit to put towards other products.” wetsloppyswollen/ tiktok “I bet they weren’t expecting someone to do this. They’re gonna miss out on sales,” another individual wrote. Want more celebrity and pop culture news? Start your day with Page Six Daily. Thanks for signing up! The Accessories Advent Calendar has sold out and is on a waitlist. On its site, Skims says the package features “twelve days of fun surprises,” giving buyers a chance to “unwrap a mix of playful items and everyday favorites … from hair accessories to keychains and more.” Kardashian launched her clothing brand in 2019 initially under the name “Kimono” — a play on her own name and the traditional Japanese T-shaped robe with wide sleeves. Within two weeks, cultural appropriation comments reached a fever pitch online, and the company was rechristened as Skims. Kardashian launched Skims in 2019. Kim Kardashian/ instagram The company was originally called “Kimono,” but was changed to Skims because of cultural appropriation comments online. (Pictured above: Kardashian on November 7.) Getty Images During a 2019 episode of “Keeping Up with the Kardashians,” the mother of four insisted her “intention wasn’t ever to offend anybody” when she originally named her company. “Foolishly and ignorantly, we never thought that it would be a problem,” she shared, explaining that getting a letter from the mayor of Kyoto, Japan, Daisaku Kadokawa, helped her realize the situation had to be taken “really seriously.” “Reading that letter, I felt an understanding. I definitely did not want to disrespect a culture,” Kardashian said. Community Guidelines Welcome to the Page Six Community! Our community is about connecting people through open and thoughtful conversations. We want our readers to share their views and exchange ideas in a safe space. In order to do so, we've created a simple set of rules that will improve your experience. Simply put, keep it civil. Your post will/might be rejected if it contains: Spam Insults, profanity, incoherent, obscene or inflammatory language and threats of any kind Attacks on the identity of other commenters or the article's author User accounts will/might be blocked if we notice: Continuous attempts to re-post comments that have been previously moderated/rejected Racist, sexist, or homophobic comments Attempts or tactics that put the site security at risk So, how can you be a power user? Stay on topic and share your passion. Feel free to elaborate to get your point across. 'Like' or 'Dislike' when you are filled with emotions! Protect your community. Use the report tool to alert us when someone breaks the rules. Thanks for reading our community guidelines. Don't forget, freedom of speech is not the freedom of reach!