Jaecoo upgrades warranty for its 'Temu Range Rover' after pressure from the Mail

Chinese car maker Jaecoo has confirmed it has upgraded the warranty for its popular 7 SUV, dubbed the 'Temu Range Rover', after we revealed that not all major parts were covered under its advertised seven-year, 100,000-mile policy.Jaecoo's parent company, Chery Group, has announced it has enhanced its warranty coverage across all models, including those sold by sister brands Chery, Lepas and Omoda, with immediate effect for both new and existing customers.The Jaecoo 7 has taken Britain by storm since going on sale in January 2025.This year, it is the third best-selling new car, with 26,549 registrations between January and the end of July.The 7 earned the moniker Temu Range Rover due to its resemblance to the Range Rover Velar and the fact it costs around half as much, with prices starting from less than £30,000.Buyers have been drawn to its value for money and generous equipment levels, while also taking confidence in its build quality from what appeared to be a market-leading warranty.However, a close inspection of the small print revealed that the warranty was not all it was billed to be. Several major components, including fuel pumps, starter motors and air-conditioning compressors, were excluded beyond three years or 40,000 miles, rather than being covered for the full seven-year, 100,000-mile period.This left customers potentially exposed to expensive repair bills they would not have expected to face once their cars were more than three years old.Daily Mail and This is Money revealed in May that not all major parts on the Jaecoo 7 SUV - dubbed the 'Temu Range Rover' - were covered under its advertised 7-year, 100k-mile policy Lawrence Whittaker, chief executive of used-car warranty provider Warrantywise, highlighted the holes in the Chery Group's policy to the Daily Mail and This is Money in May.He had been scrutinising the terms and conditions after one of his employees' Jaecoo 7s had been off the road for four weeks due to a fault with the infotainment system.Glitches with the software powering the displays have become a growing issue, with owners reporting their screens going blank and being unable to access basic controls. Whittaker found that, like a number of other major components, the screen was not covered for the full warranty period heavily promoted online and in Chery Group marketing material and said the policy was 'a long way short of the seven-year promise being promoted'.Chery UK has now clarified that all major components are covered for the full term of its market-leading seven-year, 100,000-mile warranty. Jaecoo owners have complained about software glitches with their cars, namely the touchscreens going wrong. And it is one item that was not covered by the seven-year warrantyThe Chinese car giant said it had made the changes to 'reflect customer feedback and the manufacturer's commitment to delivering one of the strongest ownership experiences in one of the world's most competitive automotive markets'.Items including the air-conditioning compressor, alternator, brake calipers, catalytic converter, infotainment unit, exhaust system, fuel injectors, fuel pump, oil pump, shock absorbers, starter motor, track rod ends, water pump, wheel bearings and window regulators are now covered for the full warranty period.There has also been an improvement to the warranty on suspension components.Cover for all bushes and rubber components has been extended from three years/40,000 miles to seven years/60,000 miles, as has cover for ball joints.Victor Zhang, managing director of Omoda & Jaecoo UK, said: 'The UK is one of the most competitive automotive markets in the world, and from day one we've been committed to listening to our customers and continually improving the ownership journey.'After two years of learning from our growing customer base and retailer network, we've reviewed our warranty offering and made it even stronger.'By extending cover on a wider range of components, and applying those changes to every Omoda and Jaecoo we've sold in the UK, we're demonstrating our long-term commitment to our customers while reinforcing our confidence in the quality, engineering and reliability of our vehicles.'Only the Ford Puma (33,173) and Kia Sportage (29,033) have been delivered in greater numbers than the Jaecoo 7 this year as the SUV's popularity continues to grow.Chinese brands as a whole now represent more than 15 per cent of all new cars sold in Britain. And Chery Group vehicles account for more than one in 16 (6.4 per cent) new cars registered in 2026.Such has been the car maker's success in Britain over the last two years that Chery recently announced plans to produce vehicles for the UK market at Nissan's Sunderland factory in partnership with the Japanese manufacturer, utilising unused assembly lines and spare production capacity.Last week, it also confirmed it will set up a new research and development centre in Bedfordshire to continue tuning its vehicles for the UK market. CARS & MOTORING: ON TEST