Intuit scrapped its own AI agent architecture twice in four months. At VB Transform 2026, its AI VP called that the fast path

Intuit, once a leader in agentic AI, has faced significant challenges in its AI development journey, as highlighted at VB Transform 2026. The company's VP of AI, Nhung Ho, revealed that Intuit scrapped its AI agent architecture twice within four months, starting with a specialist agent fleet, then shifting to a central orchestration layer, and finally abandoning that layer due to its own escalating complexity. This rapid iteration underscores the complexities and rapid evolution of AI development, emphasizing the importance of flexibility and resilience in tech innovation.