Integrating an AI Receptionist with Open Dental: Scheduling Workflow Lessons

Most dental AI receptionist demos sound simple: answer the call, understand the patient, book the appointment. The hard part is everything between "the patient wants a slot" and "the schedule is safe to write to". Open Dental is a good example because practices often use it as the operational source of truth. The calendar is not just a list of open times. It carries provider rules, chair availability, appointment types, emergency capacity, hygiene cadence, recall logic, notes, and front-desk j...