Inside the EU’s bittersweet deal to update air passenger rights

The European Parliament has greenlit a long-awaited update to air passenger rights, marking the first significant change in two decades. While the new regulations retain existing protections and introduce fresh measures, consumer advocates argue they don't go far enough to address ongoing issues, while airlines claim no one truly benefits. This deal reflects the complex balance between accommodating passenger needs and airline operations, highlighting the broader challenges in regulatory reform across the EU.