I just discovered one surprisingly big feature Samsung phones still don't have

I just discovered one surprisingly big feature Samsung phones still don't have

Published Sep 23, 2026, 11:15 AM EDT Sanuj is a freelance tech journalist with over six years of experience covering smartphones, wearables, and consumer technology. He currently writes for Android Police, Tom's Guide, Android Central, Android Authority, and Pocket-lint. He has previously contributed to publications like Pocketnow and MakeUseOf. Since the start of 2025 alone, he has tested over 30 smartphones. He has also attended major global trade shows including MWC (2024, 2025, 2026) and IFA (2024, 2025), along with launch events hosted by Google, Samsung, and other leading Android brands. When he's not writing about tech, you'll find him sipping a cup of chai, scrolling Twitter, and reading updates about his favorite football club, Chelsea FC. Feel free to reach out to him via email at sanujb6 [at] gmail [dot] com. I recently wrote about why I'm still a big fan of Google Pixel phones, even though Google's stubbornness sometimes gets in the way of an otherwise great experience. The same is true for Samsung Galaxy phones. I'm a huge fan of Samsung and Google phones, and I see them as two of the biggest flag-bearers in the Android world. But somehow, phones from both brands continue to miss basic features that really irk me. For Samsung, one example is the continued lack of native Qi2 support. Recently, I discovered another basic Android feature that's missing from Samsung Galaxy phones. I've used it on Pixel phones for years, and after realizing my Galaxy doesn't have it, I'm not sure I can live without it. Samsung Galaxy smartphones miss the native Android multi-user and profiles feature Samsung skips a feature that's been part of Android for years One of the best parts of using an Android device is having access to multiple user accounts. This feature lets you set up desktop-like user profiles on your Android device. So, instead of one person using the phone, multiple people can have separate spaces, apps, settings, and data on the same device. This means more than one person can use a single Android device without accessing each other's data. Google has offered this feature on Pixel phones for more than a decade, and it's part of the base Android AOSP layer. Most Android manufacturers, including OnePlus and Xiaomi, offer some version of it. But Samsung Galaxy smartphones still don't support it in 2026. Samsung still ships Galaxy phones without proper multi-user accounts. So, if you want to share a spare Galaxy phone with someone, have one phone for multiple kids at home, or let a family member use your device for a while, there's no way to give them a separate user profile. I only realized this recently. I handed my spare Galaxy S24 Ultra to my dad (who wanted to experience Android for a few days), only to realize that I couldn't create another user and let him use the phone with his apps and settings. I'd have to factory reset the phone and set it up from scratch for him. What's even more confusing is that Samsung supports this feature on its tablets. Galaxy tablets, including the Galaxy Tab S11 Ultra and even cheaper Galaxy Tab A-series models, run One UI and support multiple users. Samsung seems to disable the functionality on its smartphones for some reason, and I can't understand why. There are a few workarounds, but none of them fixes the problem properly Secure Folder and other options aren't replacements for separate users There are a few workarounds on Samsung Galaxy smartphones, but none act as a like-for-like replacement. The closest is Secure Folder, which creates a separate encrypted space for apps, photos, and files protected by a PIN or biometrics. It's useful if you want to keep certain things private, but it isn't a proper second user account. You still have to access the phone through the main user's profile before opening Secure Folder. Samsung also offers Dual Messenger, which lets you create a second instance of supported messaging and social apps like WhatsApp. Again, that's useful if you have two accounts, but it's nowhere near an entirely separate user profile. It's time Samsung added proper multi-user accounts Multi-user support has been part of Android for a long time, and I still don't understand why Samsung hasn't enabled it on Galaxy smartphones. I'm sure there's a reason behind the decision, whether it's related to security, Samsung Knox, or something else. But considering Samsung has the feature working on Galaxy tablets, I'd at least like an explanation of why phones are treated differently. This isn't the only basic feature I miss when I move from a Pixel to a Galaxy phone. Plenty of little things already pull me back toward Pixel smartphones.

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