I have talked to dozens of AI teams about production. The same things keep breaking.

I have been a PM at NETRA long enough to have had the same conversation about 40 times. An AI team reaches out. They're building something serious in the agent space, a customer-facing agent. Things are moving fast. Shipping is happening. And somewhere in the first ten minutes, they describe the same problem in different words. "We got to know that the quality had dropped from a user complaint." "Our costs spiked and we saw it in the monthly finance review." "We changed the prompt three weeks ag...