I bought a handbag in duty-free in Spain - how do I get a refund without flying back? DEAN DUNHAM KC

Dean Dunham, a leading UK lawyer, explains that if you buy something duty-free in Spain and return home only to find it defective, you might not be able to get a refund without retracing your steps. This highlights the challenges consumers face when goods purchased abroad don't meet expected quality standards. Despite the inconvenience, understanding consumer rights and seeking legal advice can be crucial in navigating these issues, underscoring the importance of awareness around international shopping and returns.