How We Evaluate AI Agents Before Recommending Them to Clients

We get asked which AI agent platform to use at least a dozen times a week. Our answer is always the same: it depends on the workflow, not the tool. We have shipped over 350 products, many of them AI-powered, across 20+ industries. The evaluation framework below is what we actually use when a client comes to us with an agent build in scope. It is not a tool comparison. It is a decision framework built from production experience. Key Takeaways Reliability under real inputs matters m...