How to Define Relevant Metrics for a Successful Core Modernisation Project

Joining FinextraTV at the Temenos Community Forum 2026, Paul Weiss, Chief Transformation Officer, Regions Bank, discussed core modernisation and, crucially, how to actually measure its success. Weiss suggested starting with the reason that the transformation is necessary first, and finding clarity at that point in order to enable natural KPI's to follow. Weiss emphasised the need to see each journey as bank specific and not necessarily follow a set repeatable structure. When asked about lessons...