How one rural health system is designing targeted AI pilots to ease care delivery pressures

At Berkshire Health Systems, the challenges facing healthcare are not abstract. The rural western Massachusetts health system operates three hospitals, dozens of physician practices, a visiting nurse service and a cancer center partnership with Dana Farber — all while facing the same pressures squeezing hospitals across the country: rising costs, staffing strain and growing demands on clinicians.Measurable outcomesFor William Young, CIO at Berkshire, the answer cannot simply be adding more techn...