How I Built a Production WhatsApp AI Assistant for Mexican SMBs with Claude and n8n

This article details how a production WhatsApp AI assistant was developed to help small and medium businesses (SMBs) in Mexico manage customer inquiries efficiently. With WhatsApp being the primary communication channel in Mexico, businesses often lose clients due to slow responses. The author, from Proxxa, an AI automation agency in Mexico City, highlights the importance of timely replies and how the AI assistant, using technologies like Claude and n8n, addresses this issue, ensuring businesses can handle inquiries even outside of regular working hours. This development is crucial for improving customer service and maintaining competitive edge in a market where communication immediacy is key.