HIMSSCast: What to consider when managing patients' AI expectations

Whether improving processes around routine care delivery, managing population health, advancing precision medicine or bolstering cybersecurity, the list of artificial intelligence use cases in healthcare is long and getting longer.A big one on the horizon: patient engagement and experience.In the future, AI agents will do more to help patients navigate the healthcare system, increase their access and improve their outcomes, according to Tim Lawless, global health lead at Publicis Sapient, a digi...