High street gambling centre fined £150,000 for licence breach

A high street gambling centre has been fined £150,000 by the UK Gambling Commission for a licence breach after failing to offer customers a self-exclusion option.Leicester-based AGC operator Hollard Park Leisure was fined by the commission after it did not meet the mandatory requirement for licensed UK gambling firms.Operators are required to offer self-exclusion schemes, no matter if they are online casinos or physical locations in the UK.Adult Gambling Centre Hollard Park was fined due to its failure to comply with the requirement prior to its licence suspension by the Commission in October 2025. Read MoreThe Commission’s Director of Enforcement and Intelligence John Pierce stated: “Self-exclusion schemes provide a crucial service for people who feel they are suffering gambling harm.“It is important that all operators fully integrate with the scheme and maintain effective safeguards for self-excluded customers.“These are not optional requirements. They are fundamental licence conditions designed to protect consumers from harm, and operators that fail to meet them can expect regulatory action.”