Has AI Impact Accelerated Beyond Expectation?
At the Temenos Community Forum, Patrice Amann, Regional Industry Leader, Insurance and Banking, Microsoft joined the FinextraTV studio to share his insights on the speed of impact across AI and cloud. Amann said they expected there to be more of a gradual implementation, but instead, he has witnessed a massive acceleration in adoption and positive impact. He went on to discuss the rise of 'digital teammates' in the use of agents and the use of conversational AI to improve customer experiences.
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