Halifax online banking app is closing for good – here’s what you need to know

| Senior science and technology reporter Published October 7, 2026 1:07pm Updated October 7, 2026 1:10pm The bank has been around for more than 170 years (Picture: Jaque Silva/SOPA Images/REX/Shutterstock) Halifax is shutting down its mobile banking app for good – but it won’t just be the app that will be gone soon. Lloyds Banking Group, which owns the more than 170-year-old bank as well as Bank of Scotland, announced in July it’s scrapping Halifax. The closure is being spread out over the coming months, with the Halifax app being taken off app stores on October 31. From November 1, people banking with Halifax will have no way to digitally access their accounts. As Lloyds, however, is at pains to stress, this doesn’t mean Halifax customers’ money will suddenly vanish. Sign up for all of the latest stories Start your day informed with Metro's News Updates newsletter or get Breaking News alerts the moment it happens. Instead, all existing Halifax customers will bank with Lloyds and will need to use the Lloyds online banking app to access their accounts. What should Halifax customers do? The bank will soon vanish from high streets (Picture: Getty Images) Not much, actually. Halifax warned its millions of customers about the app swap on Monday, inviting them to download the Lloyds app. ‘In just a few easy steps, you’ll be up and running, with everything you need ready for you – your accounts, payments you’ve set up and any letters and statements we’ve sent to your digital inbox,’ it said. New customers will no longer be able to open accounts with Halifax. Halifax says customers don’t have much to worry about as their bank details, like sort codes, PIN and direct debits, will stay the same. They’ll be posted a Lloyds-branded debit and credit card. Empty Halifax branches will be rebranded (Picture: Getty Images Europe) ‘There’s no change to your account or policy features and benefits today,’ Lloyds says. ‘Over time, the brand of your Halifax accounts and policies will change to Lloyds. ‘Updates may happen at different times, and we’ll always let you know before anything changes.’ Though the rebrand comes as the banking giant is closing nearly 250 branches this year and in 2027. Which Lloyds Banking Group banks are closing in 2026? Chepstow, Monmouthshire – Today Camborne – Today Ryde, Isle of Wight – Today Harborne, Birmingham – October 8 Deal, Kent – October 8 South Shields, Tyne and Wear – October 12 Gorseinon, Swansea – October 12 Southampton Totton, Hampshire – October 12 Stamford, Lincolnshire – October 13 Blackpool, Lancashire – October 13 Knowle, Bristol – October 14 Rotherham, South Yorkshire – October 15 St Helens, Merseyside – October 15 Devizes, Wiltshire – October 21 Widnes, Cheshire – October 21 Chesterfield, Derbyshire – October 22 Arnold, Nottinghamshire – October 27 Llandudno, Conwy – October 28 Braintree, Essex – October 29 Accrington, Lancashire – November 3 Wallsend, Tyne and Wear – November 3 Ilkeston, Derbyshire – November 5 Willenhall, West Midlands – November 5 Melton Road, Leicester – November 9 Huyton, Liverpool – November 9 Wakefield, West Yorkshire – November 10 Wigston, Leicester – November 11 Worksop, Nottinghamshire – November 11 Harrogate, North Yorkshire – November 19 Closures for 2027: Sheffield High Street, South Yorkshire – January 14 Clevedon, Bristol – March 15 Ebbw Vale, Blaenau Gwent – March 15 Street, Somerset – March 15 Honiton, Devon – March 16 Wednesbury, West Midlands – March 16 Heswall, Merseyside – March 16 Ringwood, Hampshire – March 16 Longton, Stoke-on-Trent – March 17 Didcot, Oxfordshire – March 17 Hinckley, Leicestershire – March 17 Newmarket, Suffolk – March 18 Kirkby, Liverpool – June 23 This will leave the group with 531 branches; about 190 will be Halifax outlets. But just because the Halifax brand is gone doesn’t mean the brick-and-mortar branches will be. Rather, the Halifax signs will be chucked and replaced with Lloyds branding. Lloyds, Halifax and Bank of Scotland customers can use one another’s branches for banking, like withdrawing money or depositing cheques. Get in touch with our news team by emailing us at webnews@metro.co.uk. For more stories like this, check our news page. Arrow MORE: Full list of all TG Jones stores shutting this October with 150 closures planned Arrow MORE: Full list of all shop and restaurant closures confirmed for September 2026 Arrow MORE: Gen Z turning noses up at paper rounds to take on social media side hustles News Updates Stay on top of the headlines with daily email updates.