Galaxy S25 and S24 Ultra owners report overheating and battery drain after Samsung's latest update

Published Jul 29, 2026, 5:22 PM EDT Timi is the news and deals reporter for Android Police, who has been reporting on technology since 2008. He has worked in tech retail and also the IT space, providing hardware and software support, which gives him a unique perspective on the tech that he covers. This allows him to effectively break down complex subjects into easy-to-read pieces that even casual readers can enjoy. Before joining Android Police, he was a news writer for XDA, where he eventually transitioned to covering deals. He also worked as an editor and reporter for Neowin, where he covered news and attended major tech events like CES. He also reviewed phones, tablets, PC products, and other devices. In addition, he also created video content for the Neowin YouTube channel. Sign in to your Android Police account There's nothing quite like owning a phone that's been working great for a couple of years, only to have it start malfunctioning after a software update. We've seen it plenty of times over the past few years, and no device is immune. If you're a Samsung Galaxy S25 Ultra or S24 Ultra owner and have been experiencing some troubles, you're not alone. It happens to everyone at some point According to reports all over Reddit, users are experiencing a variety of new issues with the Galaxy S25 and S24 Ultra after the recent July update (via Android Headlines). Now, these aren't minor issues either, with reports of overheating, excessive battery drain, and charging speeds that are less than optimal. For most people, having these types of issues presents a huge hit when it comes to daily use. The July update was released to phones at the top of the month and has since arrived on even more devices over the past week. If you've yet to update, we recommend holding off for now until Samsung issues some kind of statement. You don't want to have your perfectly good phone suffering any or all of these issues if it's your daily driver. If you've already updated and are experiencing issues, you'll want to keep an eye out for a fix. Folks are chiming in with all kinds of theories on how to get things back to normal. Some say that the update from Samsung breaks an interaction with WhatsApp, causing the phone to heat up because it's not able to perform a backup. There are also some solutions, like disabling encrypted backups. However, some are not even touching that solution. We recommend sifting through all the online forums to see what solution works for you right now. If you're not that adventurous, you'll just have to wait it out. It's not what you want to see happen to any phone, but it's just the way of life for some. While new updates are alluring, it's always a good idea to at least wait it out for a day or two to see what the reaction is online. Although companies test software updates with betas, there's always the chance that something slips through. You don't want to be that unlucky person. Of course, if you're ready to move on from these phones, you can always trade in for Samsung's latest foldables, which are set to release towards the beginning of August. So far, the reactions to the Galaxy Z Fold 8 have been surprisingly positive. Samsung Galaxy Z Fold 8 SoC Qualcomm Snapdragon 8 Elite Gen 5 for Galaxy Display type Dynamic AMOLED 2x 120Hz Display dimensions 7.6-inch open / 5.5-inch closed RAM 12GB / 16GB Storage 256GB / 512GB / 1TB Battery 4,800mAh The Samsung Galaxy Z Fold 8 has a 4:3 aspect ratio open screen, making it great for video and reading books, and when closed the device is compact, with apps on the cover screen appearing normally. It joins Samsung's Galaxy Z Fold 8 Ultra, which has a more traditional tall-and-thin design. Charge speed 45W Super Fast Charging 2.0 wired / wireless Operating System Android 17 / One UI 9 Front camera 10MP main / 10MP cover Rear camera 50MP main / 50MP wide Wi-Fi connectivity Wi-Fi 7 Dimensions 124 x 161 x 4.5mm open / 124 x 82 x 9.7mm closed Weight 201 grams Colors Lavender / Graphite / Cream / Pistachio (online exclusive) Material Armor Aluminum