Fostering this one simple quality can dramatically improve your team’s performance

Disengagement is expensive, and most organizations know it. A 2025 study in the American Journal of Preventive Medicine estimates that disengagement costs about $5 million a year for every 1,000 employees and that’s before accounting for what’s harder to measure. Teams deliver—narrowly avoiding burnout—but the creativity, the discretionary effort, the genuine spark of someone who truly cares? That’s becoming a rare commodity in today’s turbulent working world as AI contin...