Former diplomat complains of Triple Zero outages on Telstra's 'priority' service

Former diplomat Alastair Gaisford is criticizing Telstra for frequent landline outages, including instances where emergency calls couldn't be made, despite the company's promise of "priority" service for his wife's healthcare needs. These outages have raised serious concerns about the reliability of Telstra's commitments, especially when critical emergency communication is at stake. This incident highlights broader issues about the quality of Telstra's services and the trust customers place in their ability to handle high-priority situations.