Ford says AI alone couldn't fix its quality problems. It needed to rehire veteran engineers to help.

Ford's recent quality award marks a significant shift after years of dealing with recall issues. The company attributes its turnaround to a combination of rehiring experienced engineers and rethinking its approach to artificial intelligence. These veteran experts brought critical insights and hands-on expertise that AI alone couldn't provide, underscoring the value of human experience in complex problem-solving. This move highlights the importance of blending seasoned knowledge with modern tech to drive substantial improvements in manufacturing quality.