Electrical retailer AO shifts UK call centre roles to South Africa
About 150 jobs have already been lost in Bolton as company reports 145% rise in profits and hands £20m to shareholdersBusiness live – latest updatesThe online electrical goods seller AO World has revealed it is outsourcing up to 200 UK call centre roles to South Africa blaming rising labour costs, as it handed £20m to shareholders.As the retailer reported a jump in profits, it said it was shifting the majority of call centre jobs overseas “in response to ongoing inflationary cost pressures, and...
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