Dev.to: We had AI pitching our customers' aunts. Here's the three-axis classification fix.

The bug report A customer wrote in: Why is the tool drafting a SaaS sales pitch to my aunt? I didn't know whether to laugh or hide. We'd just shipped warm-market draft-generation in our Chrome extension — a tool that scrapes a user's Facebook + LinkedIn connections and drafts personalized outreach messages they can edit and send. The AI was supposed to read each contact's profile, infer the relationship, and tune the message accordingly. The customer was an MLM team leader. We'd correctly...