Covered California and Deloitte tap Google AI to put the human touch back into public health

Public sector organizations are at an inflection point, one where the combination of domain-specific data and agentic enterprise intelligence is producing measurable, life-changing outcomes for the populations they serve — outcomes that legacy manual workflows could never achieve at scale. Covered California, the U.S.’s largest state-based health insurance marketplace serving more than 16 million enrolled […] The post Covered California and Deloitte tap Google AI to put the human tou...