Burger King fan labelled ‘snitch’ for uncovering free Whopper meal glitch

Burger King has acknowledged the technical error that impacted its app (Picture: Mike Kemp/In Pictures via Getty Images) Burger King fans struck it lucky this week, when the chain’s app suffered a severe ‘temporary technical error’ and gave out an unknown quantity of free burgers. It all started back in April, when the fast food giant brought back its popular ‘two meals for £12’ combo deal, which includes two original Whoppers, two regular portions of fries and two soft drinks. While the offer has been running on and off for years, apparently without incident, it turns out some customers had discovered a rather handy loophole they were able to exploit. Unbeknownst to the BK team, they realised they could add an infinite number of extra meals to the original two for £12 deal, at no extra cost. And while a spokesperson told Metro that ‘no orders were actually given away or processed at the incorrect price’, online claims from customers suggest otherwise, with some reportedly having bagged freebies for years. A few days ago however, one particularly conscientious customer took it upon himself to make Burger King aware of the ‘glitch’ – prompting a barrage of social media users to label him a ‘grass’. Free Whopper meal anyone? (Picture: ruelleruelle/UCG/Universal Images Group via Getty Images) On October 30, Paul Martin tagged Burger King on X, claiming to have made several attempts to get in touch with the brand. ‘Can someone reach out to me,’ he wrote. ‘I have found a serious bug in your apps and kiosks. I’ve tried contacting via the usual channels, but being ignored.’ After not hearing anything for a few days, Paul took to social media once more, tweeting: ‘I’ve tried to report this to @BurgerKingUK but they aren’t interested. Ask Metro Use AI to go deeper into the stories you care about – powered by Metro and trusted publications. ‘So here it is, you can do this with any offer, any location, both delivery and collection. I got 18 whoppers, 18 fries and 18 drinks for £26. Let’s see how long it takes them to fix now.’ I've tried to report this to @BurgerKingUK but they aren't interested. So here it is, you can do this with any offer, any location, both delivery and collection. I got 18 whoppers, 18 fries and 18 drinks for £26. Let's see how long it takes them to fix now. pic.twitter.com/c7sxajNPPd— Paul Martin (@PaulMar41455990) November 2, 2026 At this point, the team finally got in touch, with a spokesperson thanking Paul for sharing and saying it had been raised for investigation. In a statement, Burger King confirmed it was ‘aware of a temporary technical error in [its] app,’ but this had ‘now been resolved.’ And following the fix, Paul’s reputation among the public quickly plummeted. His second ever post on X, which received a whopping (pardon the pun) 1.6 million views, began filling up with hundreds of negative comments, many accusing him of being a ‘shambolic snitch’ and ‘ruining it for everyone’. The public’s response to Paul’s discovery was overwhelmingly negative (Picture: Getty Images) One user, @xerobull, criticised Paul for not considering the cost of living, and instead prioritising a ‘million dollar corporation’. Another suggested that he should’ve ‘fed all of the homeless people in his city’, with a third claiming he ‘could have been Robin Hood.’ ‘You had a chance to solve world hunger, Paul,’ said @smurfingsi59083, while @not_airspeed added: ’16 years I have been using this hack now they will patch it!’ Essentially, while Paul may have earned a few brownie points with BK for reporting the issue, he didn’t win any friends among the general public. 'Carnage' at Asda after thousands of shoppers discover loophole The Burger King controversy comes just a few weeks after Asda was forced to pause an online offer after shoppers identified a thrifty loophole. On October 22, the retailer launched a deal for new customers, offering £30 off a shop if they spent £60 or more. It was only meant to be used by those placing their first online order, but according to Asda, a ‘significant’ number of people found a way to bypass this rule. Supermarket employees ultimately took to Reddit to confess they weren’t prepared for the absolute ‘carnage’ that ensued as a result. In one store, there had been over 1,000 orders, which an employee branded ‘hell on earth’, admitting they ‘couldn’t keep up’. Originally, the offer was set to run until December 31, but after cottoning on to the situation, Asda paused it. A spokesperson for Asda told Metro: ‘We’ve paused our new online customer offer after becoming aware of a significant number of orders that do not qualify. ‘We’d like to thank customers for their patience and understanding while we look into this.’ Those who had received a voucher but haven’t yet placed an order might find the offer has been removed from their account. It’s unclear yet whether the offer will return. Deals of the Day The Orlando holiday deal Disney fans shouldn't miss We're adding this discounted NEOM gift set straight to basket Want an LED face mask for less? 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