Brinker’s CIO spent years rebuilding restaurant tech. Now, the Chili’s operator is ready to explore more AI

After dedicating two years to overhauling the tech infrastructure at Chili’s, including Wi-Fi and tablet systems, Brinker's new CIO is pivoting toward integrating AI into restaurant operations. This shift signifies a major leap in leveraging technology to enhance customer experience and streamline internal processes. With a solid tech foundation now in place, the focus is on how AI can further optimize service and efficiency, marking a significant evolution in the company’s technological strategy.