BMTC rolls out passenger-friendly reforms after Minister’s surprise inspection

In a surprise inspection, Karnataka Transport Minister Mr. Suresh uncovered a conductor and a driver neglecting their duties on BMTC buses, leading to passenger-friendly reforms. His actions underscore a commitment to improving service standards and accountability within the public transport system. This move is significant as it highlights the government's proactive approach in addressing service lapses and sets a precedent for stricter enforcement of duties among transport staff. The reforms aim to enhance passenger satisfaction and operational efficiency.