Apple fixed a $400 pricing mistake with a 4-sentence email. It’s a lesson for every brand
One of the more annoying things that could happen is that you spend $3,300 on a brand-new display, only to find out that, just after you’ve passed the return window, the price has dropped by $400. Nothing else has changed; just the price gets cheaper after you’ve already paid for it and can no longer return it to the store. That’s what happened for customers who bought Apple’s brand-new Studio Display XDR, the company’s high-end mini-LED monitor targeted at professionals with a few grand to s...
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