Angry park enthusiast sues Six Flags for not honoring dining plan purchase before ownership change

An Illinois mother is suing Six Flags and Enchanted Parks after they rejected the dining plan she purchased earlier this year after a change in ownership, according to a report. Sonya Parrent, of Caseyville, a suburb of St. Louis, Missouri, bought season passes and $279 worth of dining plans this year for Six Flags St. Louis — but was shocked when the park later rejected her vouchers. “I’ve gone to Six Flags since I was a child. My first roller coaster was at Six Flags. This was starting a new tradition with my littles; I have a four-year-old and a one-year-old,” she told Fox 2 News. The disgruntled parkgoer told the outlet the dining passes were rejected after Enchanted Parks assumed control of the park operations in April. Parrent said she has been trying for months to get a refund. A class action lawsuit is accusing Six Flags and Enchanted Parks in St. Louis of breaching a contract after it rejected dining plans sold before the park changed owners (AFP/Getty)“Six Flags is blaming Enchanted Parks. Enchanted Parks is blaming Six Flags,” Parrent said. “And I’m just like, please, somebody help me.” Her attorney, Chris Roberts, initiated the class-action lawsuit against Six Flags and Enchanted Parks on behalf of Parrent and potentially thousands of other customers. The lawsuit claims Six Flags promoted and sold 2026 dining plans without notifying customers of the plans to transfer park operations, which violates Missouri consumer-protection statutes. It also alleges claims of unjust enrichment and breach of contract. “The easy thing to do would be to just immediately refund people, and if there were issues with certain refunds, deal with those consumers individually, and that didn’t happen here,” Roberts told the outlet. “The lawsuit requests full reimbursement for the unused dining passes and additional damages for out-of-pocket meal expenses,” Roberts said.A spokesperson for Six Flags noted the frustration in a statement, saying that most eligible refunds were already processed, but that the company is committed to resolving any remaining issues. “While we cannot comment on any pending litigation, we can tell you that we have been working in partnership with Six Flags all season to process the dining plan refunds owed to our guests. It was our understanding that the Parrent’s refund had been processed in September. Last week we learned the refund did not go through, and we quickly took steps to immediately reissue the refund,” Six Flags said. The park added that any guests who are still awaiting refunds can reach out to them directly.“This process took much longer than we anticipated, and we sincerely apologize for the frustration it has caused our guests. We are committed to ensuring all guests receive their owed refunds.” Parrent says she is reluctant to return to the park while the situation remains unresolved. “I don’t want to support these businesses who are lying to us, saying, ‘Hey, we’re going to issue this refund, you know, sorry for the inconvenience and we understand that you purchased this, but we’re going to do the right thing by giving you a refund, and they still haven’t,’” she said.