American Express layoffs: Thousands of roles slashed in AI push as job losses in financial services pile up

American Express layoffs: Thousands of roles slashed in AI push as job losses in financial services pile up

It hasn’t been a good week for workers in the banking and financial sector. Yesterday, UK banking giant Barclays announced it was laying off 5% of its workforce, or nearly 5,000 workers, as it transitions more of the bank’s operations to artificial intelligence systems. Across the Atlantic this morning, an American financial giant made a similar announcement. The American Express Company (NYSE: AXP), owner of the eponymous credit card and associated financial services, announced that it w...

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