Airport Hotel Gave Guest Key To A Room Where A Couple Was ‘In’ Bed — Says That’s Only Worth 10,000 Points

A guest at the InterContinental Minneapolis airport hotel experienced a shocking privacy breach when she was mistakenly given a key to an occupied room, leading to an awkward encounter with a couple in bed. The hotel's response was to offer 10,000 points, which seems inadequate given the severity of the privacy invasion. This incident highlights the importance of stringent hotel security protocols and the need for guests to always lock their doors for personal safety. Such lapses can lead to significant reputational damage for the hotel industry.