AI is a leadership problem, not a technology problem

Most of the executive teams I work with have been investing in AI for a few years. The ones who are frustrated are not the skeptics. They are the believers whose programs have not connected to the P&L. They have the pilots, the internal momentum, the board slide showing everything in flight. What they do not have is a clear line between that activity and business performance, and at this point in the AI cycle, that gap is no longer acceptable. I spent several years running AI at scale ins...