AI has changed banking — but not the lessons I learnt
AI Summary
Amid rapid advancements in AI reshaping the banking sector, seasoned professionals emphasize that their years of experience in understanding human behavior and navigating institutional politics remain invaluable. This perspective highlights that while technology transforms processes and services, foundational lessons in interpersonal dynamics and organizational strategy continue to hold significant importance. Such insights underscore the enduring relevance of human expertise in an increasingly digital world.
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